Privacy Policy
Thank you for visiting our Website www.theessentialsstory.com (the “Website”). The Website is operated by The Essentials Story (“TES,” “we,” or “us” or “our”). TES is serious about protecting your privacy. We understand your concerns with regard to how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This policy (this “Privacy Policy”) describes what information we collect about you, how we collect it, how we use it, with whom we may share it, and what choices you have regarding it. This Privacy Policy is incorporated into and is a part of The Essentials Story’s Terms and Conditions. By accessing and using the website, you agree that you have read and understand this Privacy Policy, and you accept and consent to the privacy practices (and any uses and disclosures of information about you) that are described in this Privacy Policy.
It is important that you read this privacy policy together with any other notice which we may provide you on specific occasions when we are collecting or processing your personal information, so that you are fully aware of how and why we are using your information.
The Essentials Story ( https://www.theessentialsstory.com ), is owned by and operated by The Essentials Story LLC
1101 Brickell Avenue
South Tower 8th Floor
Miami Florida 33131
INFORMATION COLLECTED
We may collect two types of information through this Website: anonymous information and personally identifiable information (“PII”). We collect certain anonymous data regarding the usage of the website. This information does not personally identify users, by itself or in combination with other information. We gather it to improve the performance of the website. The anonymous data we collect can include information such as the type of browser you are using, IP address, and the length of your visit to the website. We may collect Personally Identifiable Information (including name, address, telephone number, email address, transaction information, credit card information and date of birth) when you:
- Place an order on our Site
- Inquire about our services
- Request a catalog or other information
- Receive a gift package
- Create an account
- Sign up for email updates
- Are referred to us through a marketing promotion
- Participate in a marketing survey, promotion or event
We maintain the data that you provide us, along with a record of your purchases, in a database. To best serve you, we may combine this information with data that is publicly available and data that we receive from other reputable sources. In all such cases you choose whether to provide us with the information, but certain portions of the website may not be available to you if you do not provide the PII requested.
COOKIES
Cookies are small bits of data cached or stored on your computer based on Internet activity. We use cookies to monitor individual activity in aggregate to improve the website. The information we gather may include IP address, user language, the operating system, browser type, screen resolution, connection type, and information that identifies the cookie. However, no other user information is generally collected. For example, we may use cookies to:
- Remember what items are in your Shopping Bag
- Recognize you when you return to our website
- Enable you to use an expedited checkout, if you have created an account
- Study how our customers navigate through our website and which products they request in site searches
USE AND DISCLOSURE INFORMATION
We do not sell or rent to others your personally identifiable information collected on the website.
USE BY TES
We use the information collected through the website for statistical purposes and for improving the website, as well as for our marketing purposes and potentially sending commercial emails to you. We must release your mailing address to a postal or courier service if we need to deliver physical product or information you requested. We use third-parties to assist us with our payment processing and marketing efforts, including assisting us with sending emails to you, and shipping of goods. This may include sending you free electronic newsletters and promotional emails for products and/or services offered on our website as a service. We may send you newsletters and emails periodically listing current specials and deals from us or through our third-party service partners. However, you will have the choice to opt out of receiving newsletters and promotional emails for our products and/or services. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. We may also disclose personally identifiable information in order to respond to a subpoena, court order or other such request. We may also provide such personally identifiable information in response to a law enforcement agency's request or as otherwise required by law. We may provide your personally identifiable information to a third party if we file for bankruptcy, or there is a transfer of the assets or ownership in connection with proposed or consummated corporate reorganizations, such as mergers, acquisitions, or sales of business units.
LINKED WEBSITES
We are not responsible for the privacy policies of websites to which the website links. If you provide any information to such third parties, different rules regarding the collection and use of your personal information may apply. We strongly suggest you review such third party's privacy policies before providing any data to them. We are not responsible for the policies or practices of third parties. Please be aware that our sites may contain links to other sites on the Internet that are owned and operated by third parties. The information practices of those Web sites linked to our site is not covered by this Policy. These other sites may send their own cookies or clear GIFs to users, collect data or solicit personally identifiable information. We cannot control this collection of information. You should contact these entities directly if you have any questions about their use of the information that they collect.
SECURITY
We take appropriate steps to manage the privacy of your personally identifiable information and the security of the website. However, no security system is impenetrable. We cannot and do not guarantee that information that users of the website may happen to transmit or otherwise supply, or that any communications conducted on or through the website, is or will be secure. You agree to immediately notify us of any breach of website security, this Privacy Policy or the Terms and Conditions of which you become aware. TES expressly disclaims any representation or warranty, whether express or implied, with respect to ensuring, guaranteeing or otherwise offering any definitive promise of security in connection with your collected Information or any other information that you provide to us through the website or directly to TES.
MINORS
We do not knowingly collect personal information from children under the age of 18. Minors are not permitted to use the Website or services, and we request that minors under the age of 18 not submit any personal information to the website. The website does not knowingly distribute personal information regarding children under the age of 18.
VIEWING YOUR INFORMATION, CORRECTION, AND UPDATES
To update your customer information (name, address, telephone number and email address), please contact us at the telephone number or address provided in this Privacy Policy. A limited amount of purchase information may also be available to you. To protect your privacy, we will need to validate your identity before you update or review your information. If you wish to modify or update any information we have received, please contact hello@theessentialsstory.com . California Civil Code Section 1798.83 permits customers of the Website who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to hello@theessentialsstory.com or write us at:
The Essentials Story LLC
1101 Brickell Avenue
South Tower 8th Floor
Miami Florida 33131
SPECIAL CONSIDERATION FOR PAYMENT INFORMATION
If you provide credit card information to complete a purchase, we may use a third party payment processing systems, however, no method of transmission over the Internet or electronic storage is 100% secure. If we use a third party payment processor, your credit card information will also be subject to that processor’s privacy policy in addition to ours. PLEASE READ THE PRIVACY POLICY ON THE WEBSITE OF ANY PAYMENT PROCESSOR THAT YOU ARE DIRECTED TO REGARDING THE USE, STORAGE AND PROTECTION OF YOUR CREDIT CARD INFORMATION BEFORE SUBMITTING ANY CREDIT CARD INFORMATION.
All information that you provide to us or our third party payment processor must be accurate, current and complete. If you wish to dispute a charge by email or postal mail please contact us at hello@theessentialsstory.com and The Essentials Story LLC, 1101 Brickell Avenue, South Tower 8th Floor, Miami Florida 33131.
*If we elect at any time to charge any convenience fee for making a payment via a debit card, credit card, or electronic check, these fees will be stated at the time of payment before you finalize your charge.
*In the event of an unauthorized charge using a debit card or electronic check, please consult your bank’s rules regarding refunds and reversals. TES complies with all legal requirements of your State’s applicable laws regarding providing refunds for unauthorized charges.
*When you make a charge, we shall display a completed charge screen. This is your electronic receipt. You should print or save this electronic receipt for your records.
YOU REPRESENT AND WARRANT THAT YOU HAVE THE LEGAL RIGHT TO USE ANY CREDIT CARDS, DEBIT CARDS OR OTHER PAYMENT MEANS USED TO INITIATE ANY TRANSACTION.
NOTICE TO CALIFORNIA RESIDENTS
We are required by the California Consumer Privacy Act of 2018 (“CCPA”) to provide to California residents an explanation of how we collect, use and share their Personal Information, and of the rights and choices we offer to California residents with respect to that Personal Information. For purposes of this section, “Personal Information” has the meaning given in the California Consumer Privacy Act of 2018 (“CCPA”).
Personal information that we collect, use and share. We do not sell personal information. As we explain in this Privacy Policy, we use cookies and other tracking tools to analyze website traffic and facilitate advertising. We may also work with third party advertising and social media companies like Google and Facebook that collect your device data and online activity data from individuals who visit our website to help deliver interest-based ads to you.
The chart below summarizes how we collect, use and share Personal Information by reference to the categories specified in the CCPA, and describes our practices during the 12 months preceding the effective date of this Privacy Policy.
|
Category of personal information (PI) |
PI we collect in this category |
Source of PI |
|
Identifiers |
• Contact data |
• You
|
|
Commercial Information |
• Contact data |
• You |
|
Financial Information |
• Purchase data |
• You |
|
Online Identifiers |
• Device data |
• Automatic collection |
|
Internet or Network Information |
• Device data |
• Automatic collection |
|
Inferences |
May be derived from your: |
|
|
Protected Classification Characteristics |
We do not intentionally collect this information but it may be revealed in profile data or other information we collect |
|
The business and commercial purposes for which we collect this information are described throughout this policy. The categories of third parties to whom we disclose this information are described in throughout this policy.
Your California privacy rights. The CCPA grants California residents the following rights. However, these rights are not absolute, and in certain cases we may decline your request as permitted by law.
- Information. You can request information about how we have collected, used and shared and used your Personal Information during the past 12 months.
- The categories of Personal Information that we have collected.
- The categories of sources from which we collected Personal Information.
- The business or commercial purpose for collecting and/or selling Personal Information.
- The categories of third parties with whom we share Personal Information.
- Whether we have disclosed your Personal Information for a business purpose, and if so, the categories of Personal Information received by each category of third party recipient.
- Whether we’ve sold your Personal Information, and if so, the categories of Personal Information received by each category of third party recipient.
- Access. You can request a copy of the Personal Information that we have collected about you during the past 12 months.
- Deletion. You can ask us to delete the Personal Information that we have collected from you.
You are entitled to exercise the rights described above free from discrimination in the form of legally prohibited increases in the price or decreases in the quality of our Service.
How to exercise your California rights. You may exercise your California privacy rights described above as follows:
- Right to information, access and deletion. You can request to exercise your information, access and deletion rights by emailing hello@theessentialsstory.com . We reserve the right to confirm your California residence to process your requests and will need to confirm your identity to process your requests to exercise your information, access or deletion rights. As part of this process, government identification may be required. Consistent with California law, you may designate an authorized agent to make a request on your behalf. In order to designate an authorized agent to make a request on your behalf, you must provide a valid power of attorney, the requester’s valid government-issued identification, and the authorized agent’s valid government issued identification. We cannot process your request if you do not provide us with sufficient detail to allow us to understand and respond to it.
- Request a list of third party marketers. California’s “Shine the Light” law (California Civil Code § 1798.83) allows California residents to ask companies with whom they have formed a business relationship primarily for personal, family or household purposes to provide certain information about the companies’ sharing of certain personal information with third parties for their direct marketing purposes during the preceding year (if any). You can submit such a request by sending an email to hello@theessentialsstory.com with “Shine the Light” in the subject line. The request must include your current name, street address, city, state, and zip code and attest to the fact that you are a California resident.
We cannot process your request if you do not provide us with sufficient detail to allow us to understand and respond to it.
NOTICE TO EUROPEAN USERS
The information provided in this “Notice to European Users” section applies only to individuals in the European Union, the European Economic Area or the United Kingdom (collectively, “Europe”).
Personal information. Except as otherwise specified, references to “personal information” in this Privacy Policy are equivalent to “personal data” governed by European data protection legislation.
Controller. The controller of your personal information covered by this Privacy Policy for purposes of European data protection legislation is Data Protection Officer, The Essentials Story LLC, 1101 Brickell Avenue, South Tower 8th Floor, Miami Florida 33131.
Legal bases for processing. The legal bases of our processing of your personal information as described in this Privacy Policy will depend on the type of personal information and the specific context in which we process it. However, the legal bases we typically rely on are set out in the table below. We rely on our legitimate interests as our legal basis only where those interests are not overridden by the impact on you (unless we have your consent or our processing is otherwise required or permitted by law). If you have questions about the legal basis of how we process your personal information, contact us at hello@theessentialsstory.com .
|
Category of personal information (PI) |
PI we collect in this category |
Source of PI |
|
Identifiers |
• Contact data |
• You |
|
Commercial Information |
• Contact data |
• You |
|
Financial Information |
• Purchase data |
• You |
|
Online Identifiers |
• Device data |
• Automatic collection |
|
Internet or Network Information |
• Device data |
• Automatic collection |
|
Inferences |
May be derived from your: |
|
|
Protected Classification Characteristics |
We do not intentionally collect this information but it may be revealed in profile data or other information we collect |
|
Use for new purposes. We may use your personal information for reasons not described in this Privacy Policy where permitted by law and the reason is compatible with the purpose for which we collected it. If we need to use your personal information for an unrelated purpose, we will notify you and explain the applicable legal basis.
Sensitive personal information. Unless we specifically request it, we ask that you not provide us with any sensitive personal information (e.g., information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) on or through the Service, or otherwise to us.
Retention. We retain personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements, to establish or defend legal claims, or for fraud prevention purposes. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
Your rights. European data protection laws give you certain rights regarding your personal information. You may ask us to take the following actions in relation to your personal information that we hold:
- Access. Provide you with information about our processing of your personal information and give you access to your personal information.
- Correct. Update or correct inaccuracies in your personal information.
- Delete. Delete your personal information.
- Transfer. Transfer a machine-readable copy of your personal information to you or a third party of your choice.
- Restrict. Restrict the processing of your personal information.
- Object. Object to our reliance on our legitimate interests as the basis of our processing of your personal information that impacts your rights.
You may access your personal data and data rectification options by submitting these requests by email to hello@theessentialsstory.com or our postal address provided above. We may request specific information from you to help us confirm your identity and process your request. Applicable law may require or permit us to decline your request. If we decline your request, we will tell you why, subject to legal restrictions. If you would like to submit a complaint about our use of your personal information or our response to your requests regarding your personal information, you may contact us or submit a complaint to the data protection regulator in your jurisdiction. You can find your data protection regulator here.
Cross-Border Data Transfer. If we transfer your personal information out of Europe to a country outside of Europe such that we are required to apply additional safeguards to your personal information under European data protection laws, we will do so. Please contact us at hello@theessentialsstory.com for further information about any such transfers or the specific safeguards applied.
Notice to Nevada Residents
If you are a Nevada resident, you have the right to request that we do not make any sale (as such term is defined in N.R.S. 603A) of your covered information (as such term is defined in N.R.S. 603A.320) that we may have collected from you (or may collect from you in the future). We currently do not sell covered information, as “sale” is defined by such law, and we don’t have plans to sell this information.
However, if you would like to be notified if we decide in the future to sell personal information covered by the Act, you may provide us with your name and email address by sending an email to hello@theessentialsstory.com .
Revisions
We reserve the right to revise this privacy policy or any part of it from time to time. Please review the privacy policy periodically for changes. This privacy policy was last updated on 6th October 2020. Unless stated otherwise, our current privacy policy applies from time to time to all information that we have about you. Any new policy will automatically be effective when it is published on the website.
Contact us
To contact us about this privacy policy, or if you would like further details on any of the information contained in this notice, or to exercise any of your legal rights please contact us by email at hello@theessentialsstory.com .
Data Protection Officer, The Essentials Story LLC
1101 Brickell Avenue
South Tower 8th Floor
Miami Florida 33131
Acknowledgement
BY ACCESSING OR USING THE WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND CONSENT TO THE PRIVACY PRACTICES, AND TO THE USES AND DISCLOSURES OF INFORMATION THAT WE COLLECT ABOUT YOU, THAT ARE DESCRIBED IN THIS PRIVACY POLICY, AND YOU AGREE TO BE BOUND BY THE TERMS OF USE REFERENCED ABOVE.